For Field Service Businesses

Stop Running Blind.

Every missed call is a lost job. Every forgotten follow-up is a lost customer. Every hour on admin is an hour your crew isn't billing. We build AI systems that fix the chaos, in weeks, not months.

HVAC, plumbing, cleaning, landscaping, trades Live in weeks, not months Built by an operator who ran the business
Avg Client Result
30+
Hours saved per week on admin.
Missed Calls 0%
Dispatch Time Instant
Get Your Free AI Audit
Free audit, zero obligation | Fixed-scope builds, no open-ended hourly | We integrate your stack, no rip-and-replace
/// the leak

Your business is bleeding money. Here's where.

Most field service companies lose 15–30 hours a week to admin that shouldn't exist. We know because we've lived it. One of our founders ran service businesses for 10 years before building the tools to fix them.

The numbers below aren't hypothetical. They're the gap between running your business manually and running it with AI doing the repetitive work.

Metric Manual With REthink AI
Lead Response 4+ Hours Under 60s
Missed Calls ~25% 0%
Dispatch Time 45 Min Instant
Invoice Lag 3 Days Same Day
Follow-Up Rate ~40% 100%
Admin Hours/Week 30+ Under 5
/// the mechanism

From ringing phone to paid invoice.

The moment a call comes in, the system takes over, so nothing depends on somebody remembering to do it later.

Call comes in
Any hour, any day, including the ones nobody is at the desk.
Answered in <60s
Voice AI picks up, gathers the job details and qualifies the caller.
Booked & dispatched
The job lands on the calendar and goes to the right crew automatically.
Invoiced & followed up
Invoice goes out same day, review request and rebook nudge follow on their own.
/// our commitment

The result, and the guarantee.

The result

Every call answered, every job on the board, every invoice out the same day. Your office stops firefighting, your crews stop waiting on dispatch, and the hours you were losing to admin go back into billable work.

The guarantee

We don't ship and disappear. We stay on the system, tune it against real calls and real jobs, and fix what breaks. If the audit shows AI isn't the right answer for a workflow, we say so instead of selling you a build.

/// what we build

We don't hand you a strategy deck. We ship working systems.

Most companies know they should be doing something with AI. The problem is figuring out what, and then actually making it work in the field.

Voice AI

REthink Call Desk

Never miss a lead again. Voice AI answers calls 24/7, qualifies the job, books it, and syncs everything to your CRM instantly.

  • Natural conversation, not a phone tree
  • Handles after-hours and overflow calls
  • Instant CRM sync with job details
  • Clean summaries sent to your team
calldesk.rethinkai.now ↗
Scheduling

Dispatch & Scheduling

Stop playing Tetris with your calendar. Jobs get assigned by location, skill and availability instead of by whoever shouts loudest.

  • Auto-assignment based on location and availability
  • Automatic customer confirmations and reminders
  • No-show and cancellation handling
  • Route-aware job ordering
Retention

Follow-Up & Reviews

The quote you never chased and the customer you never called back are the cheapest revenue in your business. This chases both, automatically.

  • Quote follow-up until you get an answer
  • Review request timed to job completion
  • Rebook nudges for recurring work
  • Dormant customer win-back sequences
Back Office

Quoting & Invoicing

Job finishes, paperwork happens. Notes from the field turn into a quote or an invoice without anybody retyping them at 9pm.

  • Field notes into a formatted quote
  • Same-day invoicing off completed jobs
  • Payment chasing on a schedule
  • Plugs into your existing accounting tool
/// how we work

No mystery. No black box.

Most consultancies hand you a PDF and disappear. We keep going until it works in the real world, not just in a demo.

/// 01

We listen first

Every business is different. We understand your workflows, pain points and goals before we suggest anything.

/// 02

Find the real wins

Not every problem needs AI. We'll be honest about what benefits from it and what's better solved another way.

/// 03

Build & deploy

We build the system, integrate it into your operations, test it with real scenarios, and deploy it live.

/// 04

Stick around

AI systems need tuning. Businesses evolve. We monitor, optimize and improve. We don't ghost you after launch.

/// in their words

What operators say about working with us.

Real business owners on what changed after we rebuilt how their operations run.

He showed us how to digitize everything. Way fewer mistakes, and jobs moved through the pipeline a lot faster. He's made a lasting difference for our company.

Rainey
Desert Mountain Countertops · Arizona

If you really want somebody who can understand your business and make you faster and more efficient, Emmanuel's your guy.

David Nguyen
Owner · Production Interiors
/// why us

Tools alone won't save you. Partnership will.

We're not a dev shop that ships code and ghosts you. We act as your embedded technical partner.

Software Vendor Consultant REthink AI
Model Subscription Hourly / Retainer Partnership
Outcome Access to tool PDF strategy Operational control
Support Ticket queue None after delivery Ongoing optimization
Skin in game No No Yes

Software Vendor

Model Subscription
Outcome Access to tool
Support Ticket queue
Skin in game No

Consultant

Model Hourly / Retainer
Outcome PDF strategy
Support None after delivery
Skin in game No

REthink AI

Model Partnership
Outcome Operational control
Support Ongoing optimization
Skin in game Yes
/// is this for you?

Built for running crews. Not for tinkering.

This is for you if…

  • You run HVAC, plumbing, cleaning, landscaping, restoration or similar
  • Calls go to voicemail when the office is busy or closed
  • Scheduling and dispatch still live in somebody's head
  • Quotes and invoices go out days after the job
  • You want the hours back, not another dashboard

This isn't for you if…

  • You're a one-person operation with a handful of jobs a month
  • You want software to buy rather than a system to install
  • Nobody on your team will help us learn the workflow
  • You expect it live next week with no testing
  • You'd rather keep hiring your way out of it
/// who we are

Two founders. 22+ years. One obsession.

Met at a Nas Daily Summit in Bangkok. Bonded over a hatred for inefficient business processes. Started building together. Now we fix yours.

Rashin Pothan
Rashin Pothan
Co-Founder · Technology

12+ years running 7th Pillar Infotech. Builds platforms, products and custom AI tools across industries. If it can be coded, Rashin has shipped it.

7thpillar.com ↗
Emmanuel Onate
Emmanuel Onate
Co-Founder · Operations & AI Automation

10 years running cleaning companies in the US. Knows what it's like to get a call at 6 AM because a cleaner didn't show up. Built REthink AI to fix the chaos he lived through.

emmanuelonate.com ↗
/// knowledge base

Questions & Answers

Direct answers. No corporate fluff.

How is this different from a dev shop?

Dev shops build what you spec. We help you choose what to build, then ship it, stabilize it, and keep it running. Fewer dead projects. Fewer automations that break quietly.

What if I don't know what I need yet?

That's what the free audit is for. We find where you're losing time and money, then propose the smallest build that creates a real lift.

How fast can you ship?

Most builds go live in weeks, not months. We ship a usable v1 fast, then tune it against real usage.

Can you work with our existing tools?

Usually, yes. We integrate into your current stack: CRM, phone system, email, scheduling, rather than forcing a rip-and-replace.

Will the AI say something wrong to my customers?

Constraints and guardrails. Limited response boundaries, structured outputs, and human approval where risk is high. It's trained on your services, your pricing rules and your tone.

How does pricing work?

Fixed-scope builds, so you know what you're buying. Then optional ongoing care to keep it reliable.

Who owns the automations?

You own your business logic, data and customer-facing assets. Your deployed system is yours to operate.

Do you train models on our data?

No. Your business data powers your system. It doesn't train public models. If you need everything to stay on your own hardware, see our private AI setup.

/// let's talk

Not sure where AI fits? Let's find out, free.

No jargon. No upsell. No commitment. Just an honest look at your operations and a clear picture of where AI saves you real time and money. If we can't find a win, we'll tell you that too.

Or reach us at hello@rethinkai.now