/// operational intelligence

Stop Running Blind.

Every missed call is a lost job. Every forgotten follow-up is a lost customer. Every hour on admin is an hour your crew isn't billing. We build AI systems that fix the chaos, in weeks, not months.

Avg Client Result
30+
Hours saved per week on admin.
Missed Calls 0%
Dispatch Time Instant
/// the leak

Your business is bleeding money. Here's where.

Most field service companies lose 15–30 hours a week to admin that shouldn't exist. We know because we've lived it, one of our founders ran service businesses for 10 years before building the tools to fix them.

The numbers on the right aren't hypothetical. They're the gap between running your business manually and running it with AI doing the repetitive work.

Metric Manual With ReThink AI
Lead Response 4+ Hours Under 60s
Missed Calls ~25% 0%
Dispatch Time 45 Min Instant
Invoice Lag 3 Days Same Day
Follow-Up Rate ~40% 100%
Admin Hours/Week 30+ Under 5
/// what we do

We don't hand you a strategy deck. We ship working systems.

Most companies know they should be doing something with AI. The problem is figuring out what, and then actually making it work in the field.

/// 01

Consulting & Build

We find the bottleneck, design the fix, and ship it. Voice agents, scheduling automation, dispatch systems, follow-up pipelines, connected to your existing tools and running in weeks.

/// 02

Ongoing Support

AI systems need tuning. We monitor, fix, and improve your automations over time so they don't break quietly. Optional care plan, no lock-in.

Free, Zero Obligation

Free AI Audit

We look at your operations and tell you exactly where AI saves time and money, and where it doesn't. No sales pitch. Zero cost.

/// how we work

No mystery. No black box.

Most consultancies hand you a PDF and disappear. We keep going until it works in the real world, not just in a demo.

01

We listen first

Every business is different. We understand your workflows, pain points, and goals before we suggest anything.

02

Find the real wins

Not every problem needs AI. We'll be honest about what benefits from it and what's better solved another way.

03

Build & deploy

We build the system, integrate it into your operations, test it with real scenarios, and deploy it live.

04

Stick around

AI systems need tuning. Businesses evolve. We monitor, optimize, and improve. We don't ghost you after launch.

/// why us

Tools alone won't save you. Partnership will.

We're not a dev shop that ships code and ghosts you. We act as your embedded technical partner.

Software Vendor Consultant ReThink AI
Model Subscription Hourly / Retainer Partnership
Outcome Access to tool PDF strategy Operational control
Support Ticket queue None after delivery Ongoing optimization
Skin in game No No Yes

Software Vendor

Model Subscription
Outcome Access to tool
Support Ticket queue
Skin in game No

Consultant

Model Hourly / Retainer
Outcome PDF strategy
Support None after delivery
Skin in game No

ReThink AI

Model Partnership
Outcome Operational control
Support Ongoing optimization
Skin in game Yes
/// our tools

Built for operations. Not the boardroom.

These support our installs. The deliverable is a working system inside your business.

AI-Native Platform

BookingOps

Stop playing Tetris with your calendar. BookingOps handles scheduling, dispatch, and customer management with AI built into every layer.

  • Auto-dispatch based on location & availability
  • Real-time technician tracking
  • Automated client confirmations
  • Churn prediction & no-show handling
Voice AI

ServiceCall AI

Never miss a lead again. Our Voice AI answers calls 24/7, qualifies leads, books jobs, and syncs everything to your CRM instantly.

  • Natural conversation, not a phone tree
  • Handles after-hours & overflow calls
  • Instant CRM sync with job details
  • Clean summaries sent to your team
/// who we are

Two founders. 22+ years. One obsession.

Met at a Nas Daily Summit in Bangkok. Bonded over a hatred for inefficient business processes. Started building together. Now we fix yours.

Rashin Pothan
Rashin Pothan
Co-Founder · Technology

12+ years running 7th Pillar Infotech. Builds platforms, products, and custom AI tools across industries. If it can be coded, Rashin has shipped it.

7thpillar.com ↗
Emmanuel Onate
Emmanuel Onate
Co-Founder · Operations & AI Automation

10 years running cleaning companies in the US. Knows what it's like to get a call at 6 AM because a cleaner didn't show up. Built ReThink AI to fix the chaos he lived through.

emmanuelonate.com ↗
/// knowledge base

Questions & Answers

Direct answers. No corporate fluff.

How is this different from a dev shop?

Dev shops build what you spec. We help you choose what to build, then ship it, stabilize it, and keep it running. Fewer dead projects. Fewer automations that break quietly.

What if I don't know what I need yet?

That's what the free audit is for. We find where you're losing time and money, then propose the smallest build that creates a real lift.

How fast can you ship?

Most builds go live in weeks, not months. We ship a usable v1 fast, then tune it against real usage.

Can you work with our existing tools?

Usually, yes. We integrate into your current stack: CRM, phone system, email, scheduling, rather than forcing a rip-and-replace.

How do you prevent the AI from making stuff up?

Constraints and guardrails. Limited response boundaries, structured outputs, and human approval where risk is high.

How does pricing work?

Fixed-scope builds, so you know what you're buying. Then optional ongoing care to keep it reliable.

Who owns the automations?

You own your business logic, data, and customer-facing assets. Your deployed system is yours to operate.

Do you train models on our data?

No. Your business data powers your system. It doesn't train public models.

/// let's talk

Not sure where AI fits? Let's find out, free.

No jargon. No upsell. No commitment. Just an honest look at your operations and a clear picture of where AI saves you real time and money. If we can't find a win, we'll tell you that too.

Or reach us at hello@rethinkai.now